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  1. [Read Only] - Hippo Go Green Enterprise
  2. HGGE-132

32-bits Linux installer crashes on run on 64-bits OS

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Details

    • Bug
    • Status: Closed
    • Low
    • Resolution: Fixed
    • None
    • Backlog
    • None
    • Ubuntu x64
    • Support

    Description

      When running the 32-bits Linux installer on a 64-bits version of Ubuntu, it crashes directly. See the attached image for the error. Normally 32-bits installers are backwards-compatible on 64-bits OSes. Because it's not unusual to use 32-bits software on a 64-bits OS, people using the 32-bits version can perceive this as a bug. Maybe some kind of detection can be used in the launcher to check whether the version is compatible with the system and give a more descriptive error when that's not the case.

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            jsheriff Junaidh Kadhar Sheriff
            jsheriff Junaidh Kadhar Sheriff
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              Created:
              Updated:
              Resolved: