Workflow action: Saving and publishing a document is not executed

1. clicking "save" in the workflow didn't result in any action.
2. clicking "publish" in workflow didn't result in any publication.

error log:
[org.apache.wicket.RequestCycle.logRuntimeException():1437] workflow exception
java.lang.RuntimeException: workflow exception
at org.hippoecm.addon.workflow.CompatibilityWorkflowPlugin$WorkflowAction.invoke(CompatibilityWorkflowPlugin.java:148)
at org.hippoecm.addon.workflow.StdWorkflow$1$1.onClick(StdWorkflow.java:58)
at org.hippoecm.addon.workflow.MenuLink.onClick(MenuLink.java:50)
at org.apache.wicket.ajax.markup.html.AjaxLink$1.onEvent(AjaxLink.java:65)
at org.apache.wicket.ajax.AjaxEventBehavior.respond(AjaxEventBehavior.java:163)
at org.apache.wicket.ajax.AbstractDefaultAjaxBehavior.onRequest(AbstractDefaultAjaxBehavior.java:297)
at org.apache.wicket.request.target.component.listener.BehaviorRequestTarget.processEvents(BehaviorRequestTarget.java:100)
at org.apache.wicket.request.AbstractRequestCycleProcessor.processEvents(AbstractRequestCycleProcessor.java:91)
at org.hippoecm.frontend.PluginRequestCycleProcessor.processEvents(PluginRequestCycleProcessor.java:31)
at org.apache.wicket.RequestCycle.processEventsAndRespond(RequestCycle.java:1175)
at org.apache.wicket.RequestCycle.step(RequestCycle.java:1252)
at org.apache.wicket.RequestCycle.steps(RequestCycle.java:1353)
at org.apache.wicket.RequestCycle.request(RequestCycle.java:493)
at org.apache.wicket.protocol.http.WicketFilter.doGet(WicketFilter.java:355)
at org.apache.wicket.protocol.http.WicketFilter.doFilter(WicketFilter.java:200)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.hippoecm.frontend.plugins.login.ConcurrentLoginFilter.doFilter(ConcurrentLoginFilter.java:54)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:849)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:454)
at java.lang.Thread.run(Unknown Source)
Caused by: javax.jcr.ItemNotFoundException: 5d9e4482-c674-49da-8ebe-43c2093686d7