Update to Access for Issue Tracking in JIRA

As part of our commitment to enhancing security and process efficiency, we transitioned to a private cloud-based Jira instance, which will no longer be accessible to customers for direct issue reporting or tracking effective December 10, 2024. Previously, issues.onehippo.com provided limited visibility into certain issues, though security and enterprise-specific items were always restricted.

We kindly ask that you direct any product questions, issue reports, or feature requests to our support team at support.bloomreach.com. Our support team will ensure your inquiries are addressed promptly and will escalate them to the appropriate internal teams as necessary, providing regular status updates as they progress.