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  1. Addon Channel Manager
  2. CHANNELMGR-1380

Very occasionally, cannot open select boxes in the channel editor menu bar

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Top
    • Resolution: Fixed
    • Affects Version/s: 5.0.0
    • Fix Version/s: 5.0.1
    • Labels:
      None
    • Similar issues:
    • Processed by team:
      Turing
    • Sprint:
      Turing Sprint 160, Turing Sprint 161 (7/18-8/1)

      Description

      Sometimes the alter-ego, device and projects select boxes cannot be opened. Unfortunately there is no stable reproduction path to demonstrate the issue. Furthermore there are no console errors, nor any server-side error/warning logs.

      As a work-around a user can manually reload the iframe to make the select boxes work again.

      Example of a scenario where I ran in to this issue (enterprise-hap):

      Precondition: there is at least one project associated with the "Hippo Acceptance Project" channel.

      • login as admin
      • open channels perspective
      • click "Hippo Acceptance Project" -> Core "project" is selected by default
      • open the "projects" select box and select a project
      • project is selected

      Expected: alter-ego, device and projects select boxes can be opened to select another item. Actual: all three select boxes are unresponsive and cannot be openend.

      "Stable" reproduction path for Chrome

      • Start up a clean hap enterprise
      • log in into the console
      • import vWAsi.xml under /hippowpm:hippowpm/hippowpm:projects
      • delete /hst:hst/hst:configurations/hap-preview
      • save changes
      • import hap-vWAsi-preview.xml , hap-vWAsi.xml and hap-preview.xml under /hst:hst/hst:configurations
      • save changes
      • log in into the cms
      • open the channel perspective
      • toggle a few times between 'Core' and 'AJ' until the select freezes.
         
         

        Attachments

        1. hap-preview.xml
          63 kB
        2. hap-vWAsi.xml
          184 kB
        3. hap-vWAsi-preview.xml
          63 kB
        4. Screen Shot 2017-07-06 at 12.22.45.png
          Screen Shot 2017-07-06 at 12.22.45.png
          9 kB
        5. vWAsi.xml
          0.9 kB

          Activity

            People

            • Assignee:
              Unassigned
              Reporter:
              meggermont Michiel Eggermont
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              Dates

              • Created:
                Updated:
                Resolved: